Privacy Policy

1. Overview

At Kbroz Ecom Solutions ("we," "our," or "us"), operating from our headquarters in New Delhi and regional hubs across West Bengal and Bihar, we respect your privacy and are committed to protecting your enterprise data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.kbroz.com), engage with our proprietary in-house CRMs, or use our digital marketing and tech services.

By accessing our platform or engaging our execution arsenal, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please refrain from using our services.

2. Information We Collect

We collect information to provide high-end execution services and seamless communication across our infrastructure:

• Personal Identifiers: Full name, corporate email address, phone number, WhatsApp contact, and company website submitted via our multi-step proposal or contact forms.
• Business & Financial Data: Average monthly marketing spend, current growth bottlenecks, and campaign objectives shared during audits or consultations.
• Technical Data: IP address, browser type, device information, operating system, and referral URLs gathered automatically through server logs and analytics tools.

3. How We Use Your Data

Your data is strictly utilized to power our execution frameworks and improve your client experience:

• Proposal & Audit Engineering: Analyzing your brand metrics to formulate custom omnichannel growth roadmaps and technical audits.
• Ecosystem Syncing: Integrating lead data securely within our proprietary in-house CRMs and AI sales agents when explicitly requested.
• Communication: Sending project updates, strategic reports, and real-time slack collaboration invites.

4. Cookies & Tracking Technologies

We deploy advanced tracking pixels, server-side tracking containers, and cookies to analyze website traffic, optimize ad spend performance, and customize user experiences. You can control cookie preferences directly through your browser settings, though disabling certain cookies may impact site functionality.

5. Third-Party Sharing & Partners

We maintain elite partnerships with global tech ecosystems including Meta, Google, Shopify, AWS, and HubSpot. We do not sell, trade, or rent your personal data to external marketers. Data sharing is strictly confined to certified cloud infrastructure providers and authorized internal pods necessary for executing your campaigns.

6. Data Security

We implement robust enterprise-grade security protocols, including SSL encryption, restricted database access, and secure webhook architecture to prevent unauthorized access, alteration, or disclosure of your confidential business metrics.

7. Contact & Privacy Inquiries

If you have any questions regarding this Privacy Policy or wish to review/delete your data, reach out directly to our compliance desk:

Email: info@kbroz.com

Direct Line: +91 85860 48439

HQ Address: B12/12, Krishna Villa, Joshi Colony, Delhi 110092